Privacy Policy


Last Updated: November 28, 2025. Gusie's Cafe ("we," "us," or "our"), a subsidiary of Sierra Holdings Inc., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://gusiescafe.com/ (the "Site"), place a catering order, or purchase our products. By using our Site, you consent to the data practices described in this policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you ("Personal Information") when you interact with us.

A. Information You Provide to Us
  • Personal Details: Name, email address, phone number, and physical address (shipping/billing) when you fill out forms, place an order, or subscribe to newsletters.
  • Order Information: Details about the food, catering services, or products you purchase, including dietary preferences or allergies you choose to share with us.
  • Payment Information: We do not store full credit card numbers on our servers. Payment transactions are processed through secure third-party payment processors.

B. Information Collected Automatically 
When you visit the Site, we may automatically collect certain information about your device and usage, including:
  • Log Data: IP address, browser type, operating system, referring URLs, and pages visited.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience, remember your preferences, and analyze site traffic.
  • Chat Tools: If you use our chat support feature (e.g., Smartsupp), transcripts and details of your conversation may be collected to assist with your inquiries.


2. How We Use Your Information

We use the information we collect for business purposes, including to:
  • Process and Fulfill Orders: Manage catering bookings, deliver food/products, and process payments.
  • Communicate: Send order confirmations, invoices, updates about your event, and respond to your inquiries.
  • Marketing: With your consent, send you emails about new menu items, special offers, or events (you may opt-out at any time).
  • Improve Our Services: Analyze trends and website usage to improve our menu, website functionality, and customer service.
  • Security: Detect and prevent fraud or unauthorized transactions.


3. Disclosure of Your Information

We do not sell, trade, or rent your Personal Information to third parties for their marketing purposes. We may share your information with:
  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, website hosting, email delivery, and delivery drivers.
  • Business Transfers: If Sierra Holdings Inc. is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.


4. Third-Party Websites

Our Site may contain links to third-party websites (e.g., eBay, social media platforms, or partner sites like Gusie's Beauty). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any websites you visit.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. However, please be aware that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

6. Children's Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Your Choices

  • Marketing Emails: You can unsubscribe from our marketing email list at any time by clicking on the "unsubscribe" link in the emails that we send or by contacting us using the details provided below.
  • Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this policy indicates when the latest changes were made.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
Search